Americinn By Wyndham Inver Grove Heights Minneapolis, Inver Grove Heights

My experience at the hotel was quite disappointing overall. While the rooms were clean and the hot tub was nice, the service was terribly lacking, which made my stay frustrating. I ran into multiple issues check-in and with the shuttle service. The facility seems to need better management and organization, making it hard to recommend.

My experience at this hotel was mixed. While the front desk staff was polite and the room itself was modern and well-maintained, my overall experience suffered due to poor shuttle service and a lack of accountability from management. The breakfast was decent, but the prolonged wait for the shuttle left a sour taste. Overall, it felt like there were some operational issues that need addressing for a smoother stay.

I stayed at this hotel for the park and fly offer, and while the evening was nice with access to the hot tub and pool, my departure experience was frustrating. The service was lacking, especially when it came to the shuttle timing, which resulted in missing my flight. The location is decent, but the overall management needs improvement to ensure a smoother experience.

My recent stay at this hotel reminded me of their great Park and Fly offers, but unfortunately, I've also experienced some serious hiccups. The rooms can be comfortable and spacious, but I had a shocking experience with the cleanliness in one of the rooms. Service was inconsistent, with some staff being very helpful, especially during shuttle operations, while others seemed unprofessional. Overall, the hotel seems to be slipping in quality, which is disappointing considering my past positive experiences.

My experience at the hotel had both highs and lows. The rooms were clean and spacious, which was a plus, and the park/sleep/fly program is a fantastic feature that makes traveling easier. However, the customer service I received was very disappointing, as I encountered rudeness during check-in and on the phone. Overall, while the hotel has its strengths, the service aspects greatly affected my stay.